How do you value and leverage deep Subject Matter Expertise ? e.g. retailers building or re-designing an online commerce site rely on web designers' advice because only they know … [Read more...] about Evaluating Change Management expertise
What is THE critical organizational capability for 2011?
Well my vote won’t surprise - but this might - just before the recession hit (BTW are we back to this point yet?), Boston Consulting Group did a survey of 4700 executives in 83 … [Read more...] about What is THE critical organizational capability for 2011?
What is THE critical leadership capability for 2011?
My vote goes to “Integrative Thinking” attributed to Roger Martin: “The ability to face constructively the tension of opposing ideas and, instead of choosing one at the expense of … [Read more...] about What is THE critical leadership capability for 2011?
Must we really look at organizational culture to get ROI and sustainability?
I am almost done reading "Diagnosing and Changing Organizational Culture" by Kim S. Cameron and Robert E. Quinn (renowned thought leaders in this space). This book directly … [Read more...] about Must we really look at organizational culture to get ROI and sustainability?
WikiLeaks Paradigm Shift
The headlines on the latest WikiLeaks events focus on the information disclosed and particular situations but are there larger issues at play here? Perhaps we are looking at a … [Read more...] about WikiLeaks Paradigm Shift
Strategic success into 2020 requires new social contracts with employees
In the transformational change that we support we are often asked (implicitly) to change the original 'contract' that employees 'signed up for'. This immediately positions a before … [Read more...] about Strategic success into 2020 requires new social contracts with employees
“Presence of mind” – a game changer
The first time my young son got the puck in a game and purposely did not fire it off his stick immediately, I saw the power of "presence of mind" in action - it was a game … [Read more...] about “Presence of mind” – a game changer
Change Management podcasts, webinars and movies
These are the best podcasts, webinars and online "movies" on Change Management that I have found—many recommended by other practitioners through LinkedIn Discussions. If you know … [Read more...] about Change Management podcasts, webinars and movies
Why share Change Management resources?
I believe that Change Management and Change Execution is the differentiator of this generation. Those who evolve well and quickly will thrive - those who, don't won't. I also … [Read more...] about Why share Change Management resources?
Is your Brand Promise on the Change Train?
Is your Brand Promise important to you? (Huh?) Is it important to preserve a stellar customer experience during change? As you make changes throughout your organization do you … [Read more...] about Is your Brand Promise on the Change Train?