A question. Actually a conversation of questions and lots of listening. Why? Because it’s not what you know that will engage your people – it’s what they know. So, what do they … [Read more...] about Leaders: What is the single most powerful technique to build commitment (and defuse resistance) for your strategy?
Seeing as the real punch line is why, let’s get the answer on the table: teenagers. That’s right. Let’s face it – we were all teenagers once so we should be able to relate to … [Read more...] about Who are “the most fully, crucially adaptive human beings around”? And what does this finding mean for Change Management?
Ask 10 people "what is change management?" and you will get 10 very different answers. So YES definition is important! Many Leaders come to the term "Change Management" and … [Read more...] about What is “Change Management”? And, is definition important?
In Change Management Communities of Practice, project professionals often discuss what to do about resistance. It often quickly comes down to how to re-direct, re-assign or even … [Read more...] about Resistance: “it is easier to ‘change’ someone else than to change ourselves”
Social Creeper claims it is the biggest shift since the Industrial Revolution (outstanding short video here). Skeptical? The video is compelling - consider these quotes: By 2010 … [Read more...] about Why Social Media IS change
This question, posted on LinkedIn, prompted some very interesting debate. My full response follows. Perhaps, more important than "mistakes", the dialogue points to great … [Read more...] about “The Top 3 Common Mistakes made on a change engagement”
"But remember this –- I never suggested that change would be easy, or that I could do it alone. Democracy in a nation of 300 million people can be noisy and messy and … [Read more...] about “noisy and messy and complicated”
"How do you persuade people to disrupt their lives? You have to explain ... not once or twice but three or four times ... you have to convince them of the paradoxical fact that, … [Read more...] about Building commitment – persuading users to adopt the new ‘gadget’
Jan 1st 2010. Toronto, Ontario. Wonderful. There is nothing like a blank slate at the beginning of the year. No mistakes, yet, to regret and 365 days of promise ahead. New … [Read more...] about New Year’s Resolutions 2010 – tips
Dec 29, Toronto, Ontario: For the past several years I have challenged myself with New Year's Resolutions. True, this game is not for everyone. Currently I am running a poll on my … [Read more...] about New Year’s Resolutions – to change? why? do they stick?