Gail SeveriniGail Severini

Symphini Change Management Inc

- Organization Change Management

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What is THE critical organizational capability for 2011?

Well my vote won’t surprise - but this might - just before the recession hit (BTW are we back to this point yet?), Boston Consulting Group did a survey of 4700 executives in 83 … [Read more...] about What is THE critical organizational capability for 2011?

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What is THE critical leadership capability for 2011?

My vote goes to “Integrative Thinking” attributed to Roger Martin: “The ability to face constructively the tension of opposing ideas and, instead of choosing one at the expense of … [Read more...] about What is THE critical leadership capability for 2011?

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Must we really look at organizational culture to get ROI and sustainability?

I am almost done reading "Diagnosing and Changing Organizational Culture" by Kim S. Cameron and Robert E. Quinn (renowned thought leaders in this space).  This book directly … [Read more...] about Must we really look at organizational culture to get ROI and sustainability?

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Strategic success into 2020 requires new social contracts with employees

In the transformational change that we support we are often asked (implicitly) to change the original 'contract' that employees 'signed up for'. This immediately positions a before … [Read more...] about Strategic success into 2020 requires new social contracts with employees

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Is your Brand Promise on the Change Train?

Is your Brand Promise important to you? (Huh?) Is it important to preserve a stellar customer experience during change? As you make changes throughout your organization do you … [Read more...] about Is your Brand Promise on the Change Train?

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“New normal”: adaptation required

All of us – Leaders, Managers, Employees – must think differently about our roles in this “new normal”.  However, this will not come naturally.  The new mindsets must be adopted at … [Read more...] about “New normal”: adaptation required

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Fatal assumptions and setting projects up for success

"If we always do what we always did, we'll always get what we always got" - True and so what?  Well, often (usually) we need to move ourselves and our people out of comfortable … [Read more...] about Fatal assumptions and setting projects up for success