Gail SeveriniGail Severini

Symphini Change Management Inc

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Is your Brand Promise on the Change Train?

Is your Brand Promise important to you? (Huh?) Is it important to preserve a stellar customer experience during change? As you make changes throughout your organization do you … [Read more...] about Is your Brand Promise on the Change Train?

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Resistance: “it is easier to ‘change’ someone else than to change ourselves”

In Change Management Communities of Practice, project professionals often discuss what to do about resistance.  It often quickly comes down to how to re-direct, re-assign or even … [Read more...] about Resistance: “it is easier to ‘change’ someone else than to change ourselves”

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“New normal”: adaptation required

All of us – Leaders, Managers, Employees – must think differently about our roles in this “new normal”.  However, this will not come naturally.  The new mindsets must be adopted at … [Read more...] about “New normal”: adaptation required

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Fatal assumptions and setting projects up for success

"If we always do what we always did, we'll always get what we always got" - True and so what?  Well, often (usually) we need to move ourselves and our people out of comfortable … [Read more...] about Fatal assumptions and setting projects up for success